Contact Texas-New Mexico Power (TNMP)

This page details all the information needed to reach TNMP.


Customer Service

You can contact TNMP for customer service requirements, information about consumption and usage:

Contact your REP for billing, payment, or other customer service concerns

Contact method Contact information Hours
Telephone 888-866-7456 8:30 am to 7:00 pm (Mon - Fri)
Mail Texas New Mexico Power Company, 577 N Garden Ridge Blvd Lewisville, TX, 75067  

Electricity Outages

In the case of an electricity power outage:

Contact method Report an outage / leak Hours
Telephone 888-866-7456 24 hours, seven days a week

Contact by mail

To contact TNMP by mail, the address is:

Texas New Mexico Power Company,
577 N Garden Ridge Blvd,
Lewisville, Texas

Billing & Payment

To pay your bill, you must contact your retail energy supplier (REP), not your utility company. For a list of all the Texas REPs, please go to our Texas suppliers pages.