Dallas-based Ambit Energy offers residential and commercial solutions to Texas customers. Ambit offers fixed, variable, and green energy plans, with special savings for customers who enroll and pay their bills online.
Our Take On Ambit Energy
Based on our analysis of the company, customer reviews, and the breadth of Ambit's rate plan offerings, we give Ambit Energy:
We give Ambit Energy three stars because they offer fixed rate, variable rate, and green energy plans, though with limited duration options. Ambit Energy offers savings for customers who opt for "E-Plans," however reviews of the company's customer service are mixed. Compare reviews with other suppliers.
|Plan type||Contract Length||Features||Early termination fee||Our Thoughts|
|Fixed rate plans||3, 6, 12, 24 months||
|$100 - $199||
Recommended: 12 or 24 month plans, in order to lock in long-term fixed rates with low early termination fees.
The tarif shown will only be the first month's, and is subsequently subject to change based on the discretion of the provider.
|None||Not Recommended: Not good if at the provider's discretion, because consumers could end up with rates far above the initial rate advertised.|
|Green Energy plans||fixed or variable||
100% wind energy
$199 (fixed rate)
None (variable rate)
|Recommended: The fixed rate plan is recommended.|
Description of the Plan Types
Fixed rate plans
A fixed rate is a rate whose price (in ¢/kWh) does not change over the whole period of the contract. Once the contract is finished, unless you renew it or terminate it, it will automatically switch to a variable rate. For more information about what a fixed rate is: /energy-markets/fixed-rate-energy-offers
Customers report that they appreciate savings on fixed rate electricity plans from Ambit Energy. Fixed rate plans can often be a good deal if you are able to lock in a good rate at the right time of year.
Electricity customers should opt for fixed rate contracts of 12 months or more. Electricity prices per kilowatt-hour fluctuate throughout the year, and you may actually lose money by not being able to take advantage of prices when they are low. However, because electricity prices tend to increase over time, locking in fixed rates for longer periods may prove advantageous and deliver savings.
Ambit Energy also offers an interesting referral program called Free Energy. To qualify for credits, you must have referred 15 new customers to Ambit. From the Ambit website,
To calculate your Free Energy credit, Ambit takes the average daily energy cost for your referred customers and multiplies it by the number of days in your billing cycle – then gives it to you.
Variable rate plans
A variable rate is a rate whose price (in ¢/kWh) varies each month. A variable can be at the discretion of the supplier, or the supplier can give rules on the variability of their rate. For more information about what a variable rate is: /energy-markets/variable-rate-plans-for-electricity-and-gas
With/without Base Charges
Base charges are often applied to plans, or may kick in when consumption drops under a certain level. All plans with Ambit Energy use base charges.
Green Energy Plans
Ambit offers 100% green energy plans, which come entirely from Texas-based wind energy. Ambit's standard plans include 10.7% renewable content, which is equal to the state average of 10.7%.
Customer Reviews of Ambit
We have rated this suppier .
Ambit Energy has an A+ rating with the Better Business Bureau, based on the small number of complaints that have been made against it relative to its size. Some customers appreciate the referral program and their savigns on fixed rate plans, but other customers have been dissatisfied with the responsiveness of the billing and customer service departments.
For more information, please visit our Ambit Energy customer reviews.
Founded in Dallas in 2006, Ambit Energy has expanded considerably and sells electricity and/or natural gas in 15 states in the US. The company operates on a direct selling model, meaning that customers can be hired as independent consultants for the company and sell contracts to new customers. The company is privately-owned, and was named “America’s Fastest-Growing Private Company” by Inc. magazine in 2010.
Email: [email protected] (commercial solutions), or via an embedded form on their website to reach Customer Care.
Ambit Energy Phone Number: (877) 282-6248 or (877) 28-AMBIT
Mailing Address for Ambit Energy:
P.O. Box 660462
Plano, TX 75266-0462