StarTex Power offers competitive fixed rates and strong customer service. We think that with the right plan, StarTex Power could be a good choice of provider.
Our Take on StarTex Power
Looking for the right REP?Whether you are starting service or looking to choose the cheapest rate for your energy, call us at 832-460-0233 to switch suppliers in minutes!
We think that with the right plan, StarTex Power could be a good choice of provider. Their prices are quite competitive and straightforward (no hidden fees). We like that StarTex Power has a history of low complaints with external accreditation (including the Better Business Bureau and the Texas PUC), and its committment to community engagement is an added plus.
BBB RANKINGAs of February, 2016, StarTex Power had an A+ from the Better Business Bureau for the low incidence of consumer complaints filed against it relative to its size.
StarTex Power Prices
StarTex Power generally offers competitive prices, with green rates in line with other companies' offerings. However, pricing can vary according to where you live, and keep in mind that rates on automatic renewals may not be advantageous.
Reaching the end of your StarTex Power Plan?Call us at 832-460-0233 and tell us your zip code to get competing offers and find the lowest prices and best plans for you.
- Additional Charges: StarTex Power applies a monthly minimum usage fee to its plans, so your actual price per kWh will depend on how much energy you consume every month.
Variable Rates We generally don't encourage customers to choose variable rate plans, because the advertised price is often for the first month only, and prices can rise unexpectedly in later months. Unless you have a specific reason to need a very short term plan with no early termination fee, it is better to lock in your rate with a fixed-term contract.
StarTex Power Customer Service
StarTex Power places a strong emphasis on customer service, and strives to make it easy to talk to a live customer service agent. While there are negative reviews of of StarTex Power online, relatively few mention problems with customer service. Dissatisfaction and poor reviews are usually a result of being automatically switched to a much higher variable rate once a plan is over.
From a review of online customer feedback, it seems like StarTex Power is responsive and strives to remedying the problems that some customers had experienced with their customer service department.
We like that StarTex Energy offers relatively transparent Terms & Conditions., though they could be clearer. You might want to be aware of the following:
- No early termination fee if you move and provide proof
- Some plans offer bill credits on consumption over 1,000 kWh/month
- Monthly minimum usage charge of $9.95 on consumption of under 999 kWh on some plans, which is high compared with other plans
Not Sure About StarTex Power?Call us at 832-460-0233 to speak with an energy expert and find the lowest rates available in your area!
Find out more about StarTex Power
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