ConEdison Office in Staten Island (Randall Manor)

We detail how to visit ConEdison's Staten Island office, along with how to start and end service, choose an alternate ESCO, and make sense of your monthly bill.

ConEdison's Staten Island Location

You can visit ConEdison in Randall Manor to pay your monthly bill in exact payment only.

1140 Richmond Terrace
Staten Island, NY 10310

The Staten Island office is open from 8:30AM - 5PM, Monday through Friday.

How to Start ConEdison Service in Staten Island

If you are moving into a new home in Staten Island, you will need to contact ConEdison's main customer service line at least 24 hours in advance to be sure that your natural gas or electricity service is turned on in time. You will need to provide the following information to open a new account:

  1. Full name
  2. New address
  3. Planned move-in date
  4. Phone number
  5. Social security or passport number

ConEdison's main customer service line is 1-800-752-6633, and you can call from Monday to Sunday, 1:00 AM - 11:00 PM.

Choosing an Alternative Supplier (ESCO)

ConEdison is your default provider for natural gas and/or electricity service, which means they cover all services related to:

  1. Delivery, or all costs linked to getting energy to your home
  2. Supply, or the cost of the energy you consume + customer service charges

All ConEdison customers in Staten Island have the right to choose an alternate Energy Supply Company (ESCO) for their energy supply services - and possibly save in the process.

Before picking an ESCO, you will need to contact ConEdison to start your service. This is because your ESCO will need your ConEdison account information in order to make the switch. Most ESCOs do not charge a fee to begin service, but there are other common contract terms that you should be informed about.

We recommend only fixed rate plans with alternate suppliers. Read more about how ESCOs work.

How to End Service

If you are moving out of ConEdison service territory, you will need to call customer service at least 24 hours in advance to be sure you are not billed for extra time.

Most fixed rate ESCO plans feature an early cancellation fee, but it can usually be waived if you provide proof of your move. Often this must be done 30 days in advance of your move-out date. Be sure to check your individual contract for specifics. 

Bill Charges with ConEdison

Your ConEdison bill features charges divided by supplydelivery, and state and local taxes. Most residential customers are charged under the SC1 service classification.

The chart below depicts a typical ConEdison bill, as divided by supply, delivery, and taxes.

 

 

ConEdison Background

Founded in 1823, ConEdison serves the greater New York City area. ConEdison serves over 3.3 million electricity customers and over 1.1 million natural gas customers across Manhattan, Queens, the Bronx, Brooklyn, Staten Island, and Westchester.

Contact information of ConEdison in Staten Island

ConEdison agency closest to Staten Island is located at:

1140 Richmond Terrace

10310, Staten Island.

Contact ConEdison in Staten Island :

You can contact local Staten Island ConEdison employees:

  • by telephone: