ConEdison Office in Downtown Brooklyn

We detail how to visit ConEdison's Downtown Brooklyn office, along with how to start and end service, choose an alternate ESCO, and make sense of your monthly bill.

ConEdison's Downtown Brooklyn Location

You can visit ConEdison in Downtown Brooklyn to pay your monthly bill in exact payment only.

National Grid office
1 MetroTech Roadway
At Jay St
Brooklyn, NY 11201

The Brooklyn office is open from 8:30AM - 5PM, Monday through Friday.

Getting There: Subway Service

The closest train stops are:

A, C, F, N, R - Jay St - MetroTech
2, 3, 4, 5 - Borough Hall

Nearby ConEdison Offices

How to Start ConEdison Service in Brooklyn

If you are moving into a new home in Brooklyn, you will need to contact ConEdison's main customer service line at least 24 hours in advance to be sure that your natural gas or electricity service is turned on in time. You will need to provide the following information to open a new account:

  1. Full name
  2. New address
  3. Planned move-in date
  4. Phone number
  5. Social security or passport number

ConEdison's main customer service line is 1-800-752-6633, and you can call from Monday to Sunday, 1:00 AM - 11:00 PM.

Choosing an Alternative Supplier (ESCO)

ConEdison is your default provider for natural gas and/or electricity service, which means they cover all services related to:

  1. Delivery, or all costs linked to getting energy to your home
  2. Supply, or the cost of the energy you consume + customer service charges

All ConEdison customers in Brooklyn have the right to choose an alternate Energy Supply Company (ESCO) for their energy supply services - and possibly save in the process.

Before picking an ESCO, you will need to contact ConEdison to start your service. This is because your ESCO will need your ConEdison account information in order to make the switch. Most ESCOs do not charge a fee to begin service, but there are other common contract terms that you should be informed about.

We recommend only fixed rate plans with alternate suppliers. Read more about how ESCOs work.

How to End Service

If you are moving out of ConEdison service territory, you will need to call customer service at least 24 hours in advance to be sure you are not billed for extra time.

Most fixed rate ESCO plans feature an early cancellation fee, but it can usually be waived if you provide proof of your move. Often this must be done 30 days in advance of your move-out date. Be sure to check your individual contract for specifics. 

Bill Charges with ConEdison

Your ConEdison bill features charges divided by supplydelivery, and state and local taxes. Most residential customers are charged under the SC1 service classification.

The chart below depicts a typical ConEdison bill, as divided by supply, delivery, and taxes.

 

 

ConEdison Background

Founded in 1823, ConEdison serves the greater New York City area. ConEdison serves over 3.3 million electricity customers and over 1.1 million natural gas customers across Manhattan, Queens, the Bronx, Brooklyn, Staten Island, and Westchester.

Contact information of ConEdison in Brooklyn

ConEdison agency closest to Brooklyn is located at:

1 MetroTech Roadway

11201, Brooklyn.

Contact ConEdison in Brooklyn :

You can contact local Brooklyn ConEdison employees:

  • by telephone: